Cancellation Policy

Cancellation Policy

Cancel anytime. No phone calls. No hoops.

We designed Mave subscriptions to reward consistency — because inositol works best when taken daily over months, not sporadically. But a subscription should never feel like a trap. Here's exactly how it works.

Your Subscription

  • Your card is charged and a new bottle ships automatically at the frequency you chose at checkout (e.g., every 30 days).
  • You'll receive a reminder email before each renewal, so a charge never catches you off guard.
  • Subscription pricing stays locked at the rate you signed up with, even if regular prices change.
  • There is no minimum commitment. You can cancel after your first shipment if you like.

How to Cancel

Option 1 — Self-serve (fastest):

  1. Log in to your account at trymave.co
  2. Go to Manage Subscription
  3. Select Cancel Subscription and confirm

Option 2 — Email us: Send a message to support@trymave.co from the email on your account with the subject "Cancel Subscription." We'll process it within 1 business day and confirm by email.

That's it. No retention phone calls, no chat-with-an-agent requirement, no "are you sure" gauntlet.

Cancellation Timing

  • Cancel at least 24 hours before your next scheduled renewal to avoid being charged for that cycle.
  • If a renewal has already been charged and the order hasn't shipped, contact us immediately — we'll do our best to intercept it and refund you.
  • If the order has already shipped, it's covered by our standard 30-day unopened-return policy (see our Refund Policy).

Pause or Skip Instead

Not ready to cancel, just stocked up? From your account portal you can also:

  • Skip your next shipment
  • Pause your subscription for 1–3 months
  • Change frequency (e.g., from every 30 days to every 45 days)
  • Swap or add products

Reactivating

Cancelled and want to come back? Log in and reactivate anytime, or email us. Note: promotional pricing from your original signup may no longer be available on reactivation.

Failed Payments

If a renewal payment fails, we'll retry and notify you by email. If payment isn't resolved after [X] attempts, your subscription is automatically paused — you won't accumulate charges or debt.

Questions about your subscription? Email support@trymave.co — we respond within 1 business day (Mon–Fri).

Updated on July 4, 2026