Shipping Policy
Shipping Policy
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after 2:00 PM or on weekends begin processing the next business day. You'll receive a confirmation email when your order is placed and a tracking email as soon as it ships.
United States
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | [$X.XX] — Free on orders over [$XX] |
| Expedited Shipping | 2–3 business days | [$X.XX] |
Delivery estimates begin from the ship date, not the order date. We ship to all 50 states, including PO boxes and APO/FPO addresses (APO/FPO may take 2–4 weeks).
International
We ship worldwide to most countries.
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada | 7–14 business days | Calculated at checkout |
| UK & Europe | 10–18 business days | Calculated at checkout |
| Australia & New Zealand | 10–20 business days | Calculated at checkout |
| Rest of World | 14–28 business days | Calculated at checkout |
Customs, Duties & Taxes: International orders may be subject to import duties, taxes, or customs fees levied by your destination country. These charges are the customer's responsibility and are not included in the product or shipping price. Customs processing may also add time beyond the estimates above — unfortunately this is outside our control.
Import Restrictions: Dietary supplements are regulated differently in each country. It is the customer's responsibility to confirm that inositol-based supplements can be legally imported into your country. If a shipment is refused or confiscated by customs, we are unable to offer a refund on shipping costs; product refunds are handled case by case.
Tracking
Every order ships with tracking. You'll receive your tracking number by email once your order leaves our fulfillment center. Please allow 24–48 hours for tracking to update after you receive the email.
Lost, Stolen, or Delayed Packages
- Delayed: If your tracking hasn't updated in 7+ days (domestic) or 21+ days (international), contact us and we'll open an investigation with the carrier.
- Marked delivered but missing: Check with neighbors, household members, and your local carrier first — packages are sometimes scanned early. If it doesn't turn up within 3 days, email us and we'll make it right.
- Lost in transit: If a carrier confirms a package as lost, we'll send a free replacement or issue a full refund — your choice.
Address Errors
Please double-check your shipping address at checkout. If you notice an error, email support@trymave.co within 12 hours of ordering and we'll do our best to correct it before the order ships. We are unable to refund or replace orders shipped to an incorrectly entered address once delivered.
Questions about your shipment? Email support@trymave.co with your order number.
Updated on July 4, 2026