Refund Policy

Refund Policy

The 90-Day Empty Bottle Guarantee

We formulated Mave around one principle: give your body enough time to actually respond. Inositol works gradually — most women notice changes over two to three cycles, not two to three days. So we built our guarantee around that timeline.

Try Mave for up to 90 days from your delivery date. If you don't feel it's working for you, we'll refund your purchase in full — even if the bottle is empty. No return shipping, no restocking games, no interrogation.

How It Works

  1. Email us at support@trymave.co within 90 days of your delivery date.
  2. Include your order number and a quick note on your experience (this helps us improve — it doesn't affect your refund).
  3. We'll process your refund to your original payment method within 5–10 business days. You do not need to ship anything back.

The Fine Print (Kept Fair)

  • The 90-Day Guarantee covers your first purchase of Mave, up to a maximum of two (2) bottles per customer/household. Additional bottles or subsequent orders are covered by our standard unopened-return policy below.
  • One guarantee claim per customer and household. We keep this policy generous because most people use it honestly — please help us keep it that way.
  • Refunds cover the product price. Original shipping fees (if any) are non-refundable.
  • Refunds are issued to the original payment method only.

Standard Returns (Beyond the Guarantee)

Unopened bottles in original condition may be returned within 30 days of delivery for a full product refund. Contact support@trymave.co for a return authorization before shipping anything back. Return shipping costs are the customer's responsibility unless the return is due to our error (wrong item, damaged in transit).

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, email support@trymave.co within 14 days of delivery with a photo of the issue. We'll send a replacement or issue a full refund — including shipping — at no cost to you.

Subscription Orders

Subscription renewals are covered by our standard 30-day unopened-return policy. The 90-Day Guarantee applies to your first order only. You can cancel, pause, or skip your subscription at any time — see our Cancellation Policy.

Late or Missing Refunds

Refunds typically appear within 5–10 business days of processing. If yours hasn't arrived after 10 business days, first check with your bank or card issuer (posting times vary), then contact us at support@trymave.co and we'll track it down.

Questions? Email support@trymave.co — a real person will get back to you within 1 business day (Mon–Fri).

Updated on July 4, 2026